Known Issues in 24.3.0.82

The following table lists known product issues. Issues are grouped according to ID prefix and sorted within their group with the most recently logged issue listed first. (Issue IDs are in descending order.)

Table 1. Known Issues in 24.3.0.82
Issue ID Description
HOS-20803 Client Monitor 2.0 and Dynamic Packet Capture may not work for WPA3-ENT protected SSIDs.
XCP-1069 Linking to the Extreme Portal immediately after unlinking from it might result in some subscriptions not being properly revoked from the license pool.

Workaround: After unlinking from the Extreme Portal, wait to allow time for the workflow to complete, before relinking.

XESS-1420 Termination of rogue AP and Rogue Clients is only supported on the 2.5Ghz and 5Ghz Bands. It does not support 6Ghz.
XIQ-27317 A delta configuration push failure occurs with the AP3000. Workaround: Push a complete configuration update to all 6 GHz capable access points.
XIQ-25796 Support for Switch Engine 32.4.1.10 has been deprecated from Digital Twin due to software compliance requirements. Therefore, it is not possible to create new Digital Twin instances or to relaunch existing instances at this time. Digital Twin functionality will resume with XIQ 24.3.

XIQ-25506

02859821, 02862601, 02868575

An upgrade to VOSS/Fabric Engine 9.0 no longer requires a 10G license for 5320 SKUs. An issue exists where the Manage > Devices table does not correctly display an existing 10G license in the License column. However, the 10G license can still be revoked with the Action > Revoke > License > 4-port 10G or 8-port 10G license option.
XIQ-22574

ExtremeCloud IQ accounts that are restricted to see devices in certain locations do not see devices that do not have a location set.

Workaround: Prevent user roles with access to a subset of locations from having access to devices that are not placed in a location.
XIQ-22462

A configuration update might fail for configurations related to IPv6 on Switch Engine running software version 32.5.1.5.

Workaround: Upgrade to 32.5.1.5 Patch1-1 and then proceed with pushing a device configuration update.
XIQ-21943 When an account goes into License Violation state, the user interface might not be locked until the page is refreshed or the user logs out and logs in again. There is no notification to the user, and some actions do not work in the License Violation state.
XIQ-20111 It is impossible to modify elements of a site configuration if a country is not assigned to the site. Each site must have an assigned country.
XIQ-20909 AP3000: When trying to configure 6 GHz for a country that does not support it, the configuration push fails.

Workaround: Revert to 2.4 GHz.

XIQ-19572 Upon upgrade from ExtremeCloud IQ 23.2.x to 23.3.x, the Manage > Devices page does not retain settings from 23.2.x for the OS option under the Column Picker drop-down list. To revert to the 23.2.x page view, the OS option must be reselected, and the column repositioned on the page.
XIQ-18679 Onboarding of Switch Engine instances might result in incorrect license violations reported in ExtremeCloud IQ due to a Navigator license consumption when ExtremeCloud IQ CoPilot licenses are available.

Workaround: Set devices to Unmanaged and then to Managed.

XIQ-18544

When VGVA configurations fail due to using the same WPA3 SSID in a single network policy, move the APs associated with the WPA3 enabled SSID to a different profile.

XIQ-18175

The question mark character is supported in the Global Setting > Device Management Settings password text box, but it is not supported in the Policy > Device Credentials password text box.

Note: Switch Engine and Fabric Engine do not support the question mark character. You can create a separate password for Switch Engine and Fabric Engine at device-level configuration.
XIQ-17024 The Cable Test action is not supported on the x435 switch running the 32.3 software image due to limitations with storage space on the switch.
XIQ-16652 The AP3000/X and AP5010U Auto Provision Update is failing with country code discover timeout.
XIQ-12503

Network 360 shows Unknown Error when All Access Points Applications is selected and the user is selecting both ExtremeWireless WiNG and IQ Engine devices.

Workaround: Deselect ExtremeWireless WiNG devices.

XIQ-11984 For AP3000/X and AP5050U/D devices operating in dual mode, under Manage > Devices > Interface Settings > Modify Multiple : Interface Settings > Wireless Interfaces, the radio Operating Mode drop-down list includes a 5 GHz selectable option; however, this option is not supported with this configuration.
XIQ-9848 There are duplicate entries in the Client Trail when a client moves away from the AP then comes back.
XIQ-9847 The Roam Time entry in the Client Trail does not always display the correct device name.
XIQ-7312 5720 Switch Engine devices show as connected during the reboot process.
XIQ-5700 Client Trial showed only the currently connected AP when the client roamed to a different AP from the onboarded ExtremeCloud IQ Controller.
CFD-8946 ( 02710778, 02748750) License descriptions are automatically cleared when the Activated status is updated.
CFD-8678 (02688797) VLAN probe category counts are not always accurate.
CFD-8677 (02688860) VLAN probe shows the results of a successful probe while the status says it is still running.
CFD-8216 (02634924) When Air Defense Essentials is enabled, APs running IQ Engine 10.4.3 or earlier versions cannot receive a delta configuration push from ExtremeCloud IQ. Workaround: Upgrade the access points to the latest IQ Engine supported version.
APC-41057 Legend labels on the switch stack graph sometimes disappear when attempting to download or print the graph.

Workaround:

Download one graph at a time, and open the downloaded file before choosing to download again.
Note: The SVG option is the most stable format; PNG, JPG, and PDF have spacing issues on the legend section.
APC-22297 ExtremeCloud IQ displays PoE configuration controls for all ports on the Dell EMC N1108P switch, even though the N1100P only supports PoE on ports 1 - 4.
APC-21456 In rare cases, ExtremeCloud IQ does not upload some IGMP sub-commands successfully.

Workaround: Use the Supplemental CLI to upload commands when necessary. To use the supplemental CLI tool, go to Global Settings > VIQ Management, and set the Supplemental CLI slider to ON.

APC-20760 ExtremeCloud IQ reports all wired devices that are connected to an SR2208P switch as unidentified.
APC-20734 When a configuration upload is unsuccessful because of improper Supplemental CLI commands, hovering the mouse over the upload message does not result in a tool tip containing the problematic CLI command.
APC-20647 ExtremeCloud IQ does not successfully upload configurations that contain an external RADIUS server.
APC-20172 ExtremeCloud IQ wrongly displays the option to configure SSH when attempting bulk edits of multiple switches or of switches and APs together. However, when the administrator is performing bulk edits of multiple APs only, ExtremeCloud IQ correctly hides the SSH configuration options.
DAPC-385 ExtremeCloud IQ sometimes displays the incorrect port number in the tool tip when the administrator mouses over a stack port on the Port Status page.
DAPC-382 When an administrator attaches a switch stack to HiveManager Virtual Appliance, only the primary switch is auto-detected. The administrator must subsequently onboard the remaining stack members manually.
DAPC-240D After the primary switch is removed from a stack, the stack retains the old MAC address. As a result, the primary switch (now a standalone switch), and the original stack both have the same MAC address, which ExtremeCloud IQ cannot resolve.
Workaround: Before removing the primary switch from a stack with the intention of continuing to use the primary as a standalone switch, perform the following steps:
  1. Remove the stack from ExtremeCloud IQ.
  2. Perform the related command line operations on the stack to remove the primary switch.
  3. Add the stack and the standalone switch to ExtremeCloud IQ again.
DAPC-222 After an administrator uploads a stack template to a switch stack, ExtremeCloud IQ displays [-No Change-] in the Stack Template drop-down list, rather than the new template name.
DAPC-186 ExtremeCloud IQ does not display the management VLAN information in the Devices table.
DAPC-73 When resetting multiple switches simultaneously to factory default settings, ExtremeCloud IQ erroneously reports that the reset was unsuccessful.